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Singapore Singpass / MyInfo

Definition

Singpass is Singapore's national digital identity, and MyInfo is the government API that pre-fills verified personal data — enabling zero-document eKYC where the customer simply authorizes data sharing.


How MyInfo Works for eKYC

sequenceDiagram
    participant C as Customer
    participant Bank as Bank App
    participant SP as Singpass
    participant MI as MyInfo API
    participant GovDB as Government Databases

    C->>Bank: Click "Verify with Singpass"
    Bank->>SP: Redirect to Singpass login
    C->>SP: Authenticate (password + 2FA)
    SP->>MI: Request authorized data fields
    MI->>GovDB: Fetch verified data
    GovDB-->>MI: Name, DOB, NRIC, address, employment, income
    MI-->>Bank: Government-verified data (digitally signed)
    Bank->>Bank: Auto-fill application form
    Bank->>C: Account opened — zero document capture!

Key Stats

Metric Value
Singpass users 4.5M+ (97% of residents 15+)
MyInfo data fields 300+ (identity, income, employment, property, education)
Transactions 40M+ annually
Adoption 700+ government + private sector services
eKYC time < 1 minute (no document capture)

Why Singapore's Model is Remarkable

Feature Impact
Zero document capture No OCR, no photo upload, no face matching with document
Government-verified data Data comes directly from government DB — highest assurance
Pre-filled forms Customer doesn't even type their data
Income/employment Bank gets IRAS-verified income — no payslip needed
Consent-based Customer explicitly authorizes each data share

Key Takeaways

Summary

  • Singapore's Singpass/MyInfo achieves the ideal eKYC: zero documents, government-verified, 1 minute
  • 97% population coverage makes it universal
  • MyInfo provides 300+ data fields — far beyond basic identity (income, employment, property)
  • This model is the benchmark for what digital identity-enabled eKYC can achieve
  • Limitation: requires comprehensive government digital infrastructure — not easily replicable everywhere