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Building a Compliance Program

Definition

How financial institutions build and maintain an effective KYC/AML compliance program — covering organizational structure, policies, training, monitoring, and audit.


Compliance Program Components

Component What It Includes
MLRO/CCO Designated Money Laundering Reporting Officer / Chief Compliance Officer
Policies & procedures Written KYC/AML/CFT policies, approved by board
Risk assessment Enterprise-wide ML/TF risk assessment (updated annually)
Customer risk rating Risk-based approach to CDD levels
Training Regular AML/KYC training for all relevant staff
Independent audit Annual independent review of compliance program
Screening program Sanctions, PEP, adverse media screening procedures
SAR program Suspicious activity identification, investigation, and filing
Record keeping 5-year retention of all KYC and transaction records
Technology eKYC system, transaction monitoring, screening tools

Key Takeaways

Summary

  • Every financial institution needs a documented compliance program — regulators audit it
  • MLRO/CCO is legally required and personally liable in most jurisdictions
  • Annual training for all customer-facing staff is mandatory
  • Independent audit provides assurance that the program is effective
  • eKYC technology is a tool within the program — not a substitute for the program itself